Monday, December 22, 2008

The Friendliest Stores in Town

Today, on the way home I had to stop by my local Schnuck's grocery store to return a movie I'd rented. While I was there I decided to pick up some dinner too.

But as I was checking out, something happened that has never happened to me before.



I went through an entire checkout process without one word being exchanged between the cashier and myself.

That's right: not one word.

I put my item on the conveyor belt, she scanned it, I swiped my card, she gave me my receipt, see you later; I was gone.

No "Hello, how are you doing?", no "Your total is ____", nothing.

Not even a "Have a nice day."

You may think that I'm complaining but I'm not.
This was awesome, amazing even.

Right as I was being handed my receipt and turning away I was praying to myself for her not to blow this moment for me and wish me a good night and it didn't happen. I walked to the car smiling realizing I've had a once in a lifetime checklane experience.

Only at the self scan lanes will you ever encounter a speechless transaction and I for one didn't mind it one bit.

4 comments:

Anonymous said...

Hahaah. You are silly!

WanderingLili said...

This is SOOOOOO funny! I have actually learned (as I am in the retail industry) that some retailers actually monitor their "checker outers" and if they attempt to start conversations with the customers then they are warned and in some cases their pay is docked! They say that people would prefer a quick checkout experience to a frendly one. I think I am torn between the two, but am sad that there isn't a way to have both.

Snuffleupagus said...

Although in general I hate people, because everyone has become so selfish, I enjoy the 30 second encounters with the checker. Just a quick "Hi, how are you?" and "Have a great day!" while smiling and attempting to be sincere. It's amazing what a smile can do for someone and for yourself. I think if I would have been in your situation I would have found it rude and might have actually complained to a manager.

Anonymous said...

Welcome to my world! I'm so glad to hear that I'm not the only one it happens to:-)